Frameworks For Governance Of IT Service Delivery become available
Published December 23, 2010
Enabling this trend is the wide acceptance of process standards such as ITIL/ ITSM, security standards such asBS7799. Combining "independent audit-ability" and global best practice, these standards provide both service delivery and consumers with a robust platform for transacting their business. Service
providers are increasingly adopting these frameworks both from efficiency benefits as well as superior market positioning.
providers are increasingly adopting these frameworks both from efficiency benefits as well as superior market positioning.