Outsourcing Of Data Center Operations Gains Acceptability

While enterprise has consolidated IT into GDC's the GDC's themselves are treated as cost centers. They are under conflicting pressures - to improve service levels while continuously lowering operating costs. They also have to compete for technical resources in the global market place. With core IT firms also vying for the same talent the GDC does face a challenge in hiring and retaining high quality manpower.

These trends have created an opportunity for a hybrid model of service delivery