What is CRM Software?

The CRM software contains Sales Force Automation: Contact Management, Contact Management Software Stores, Tracks and Manages contacts, Leads of an enterprise. Lead Management in which enterprise Lead management software enables an organization to manage, track and forecast sales leads. Also helps understand and improve conversion rates. e-CRM or Web based CRM which is self service CRM, Self service CRM (e CRM) software enables web based customer interaction, automation of email, call logs, web site analytics, campaign management. Survey Management Software which automates an enterprise Electronic Survey, Polls, Questionnaires and enables understand customer preferences. Customer Service such as call center software, help desk software and coming to Partner Relationship Management which has contract management software, contract management software enables as enterprise to create, track and manage partnerships, contracts, agreements such as upside software, current software, di-carta, I many, and distribution management software.