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April 27, 2012

OfficeMax Trusts SAP to Help Its Customers Do Their Best Work

Leading office supplies and services provider OfficeMax® (NYSE: OMX) has completed the first phase of upgrading its retail software managed by SAP AG (NYSE: SAP). When OfficeMax, an SAP customer since 2003, unveiled its five-year growth plan earlier this year, it became necessary to expand and upgrade its suite of business software. OfficeMax now maximizes its existing SAP investment by taking advantage of ongoing innovation without disruption delivered by SAP® solutions. This announcement was made at the National Retail Federation (NRF) 100th Annual Convention and Expo ,at the Javits Convention Center in New York.

OfficeMax is served by more than 30,000 associates through direct sales, catalogs, e-commerce and approximately 1,000 stores across the United States, Canada and Mexico. The company provides office supplies and paper, in-store print and document services, technology products and solutions, and furniture to consumers and to large, midsize and small businesses.

OfficeMax had software solutions from multiple providers, making it impossible to gain a single, consolidated view of shoppers' demands. The company chose to take advantage of the most current offerings from the SAP® for Retail solution portfolio and SAP® Business Suite software. SAP solutions have given OfficeMax integrated enterprise applications that will support its growth plan and provide visibility into its shoppers' buying patterns so that the company can better understand and anticipate their needs.

"For a retailer of OfficeMax's size, SAP offered the most industry-rich solutions with the lowest total cost of ownership," said Randy Burdick, chief information officer, OfficeMax. "SAP enables our employees to spend less time on accounting and reporting, and more time on strategic business development."

Retailers Can Better Understand Their Business and Operate Efficiently and Profitably With SAP
With solutions that help drive profitable multichannel retailing, the SAP for Retail solution portfolio provides grocery, hardlines and softlines retailers with a means to better understand shoppers, outpace the competition and react quickly to market changes. The solutions reduce redundant systems, processes and errors, so employees can focus on opportunities that lead to growth.

SAP Business Suite Applications Provide a Foundation for Growth
SAP Business Suite applications perform essential, industry-specific and business-support processes with solutions that are designed to easily integrate with non-SAP software, maximizing a company's existing IT investments. Additionally, enhancement packages represent the new advances for SAP solutions. Delivered through a unique business software delivery model, they offer customers the ability to adapt new functionality without the disruption of system upgrades.
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