SAP Certified Associate – Support Consultant for Incident Management with SAP Business All-in-One
SAP Certified Associate – Support Consultant for Incident Management with SAP Business All-in-One
Disclaimer: These sample questions are for self-evaluation purposes only and do not appear on the actual certification exams. Answering the sample questions correctly is no guarantee that you will pass the certification exam. The certification exam covers a much broader spectrum of topics, so do make sure you have familiarized yourself with all topics listed in the exam competency areas before taking the certification exam.
Questions
1. Which one of the following update requests has the highest priority?
Please choose the correct answer.
a) | O | V1 |
b) | O | V3 |
c) | O | P1 |
d) | O | V2 |
2. In update manager, what does a status V2 of update modules refer to?
Please choose the correct answer.
a) | O | V2 updates are in processing. |
b) | O | Processing of V2 updates has finished and subsequent V1 updates are running. |
c) | O | V2 update modules are waiting to be processed. |
d) | O | Processing of V2 updates has finished. |
3. During a dialog transaction, you get an error message due to a failed consistency check.
What can you do?
Note: There are 2 correct answers to this question.
a) | O | Use the F1 help and analyze the dictionary objects that are referenced by the screen field. |
b) | O | Analyze the corresponding syslog entry (SM21). |
c) | O | Analyze the failed update record (SM13). |
d) | O | Start the Debugger with /h and create a breakpoint on statement MESSAGE. |
4. Which one of the following objects is a global data type?
Please choose the correct answer.
a) | O | Executable program (report) |
b) | O | Module pool |
c) | O | Table type |
d) | O | Data element |
5. What is the function of a domain?
Please choose the correct answer.
a) | O | To define the field help (F1 documentation) and field labels that appear on screens |
b) | O | To define the meaning of a field in a certain business context |
c) | O | To define the technical attributes of a field (for example, its length) |
d) | O | To define the possible entries of a field |
6. For which of the following modularization units can you define optional parameters in the interface?
Note: There are 2 correct answers to this question.
a) | O | Form (Subroutine) |
b) | O | Process After Input Modules (PAI Modules) |
c) | O | Function Module |
d) | O | Business Application Programming Interface (BAPI) |
7. In a dialog transaction, it may happen that the information that is displayed in 'System - Status' varies depending on the position of the cursor.
What is usually the reason for these variations?
Please choose the correct answer.
a) | O | User authorizations may not be sufficient to display the current screen number. |
b) | O | A program contains more than one screen. |
c) | O | There is an inconsistency in the SAP basis system. |
d) | O | A screen is composed from more than one subscreen. |
8. How could you analyze the performance of a currently running batch job?
Note: There are 2 correct answers to this question.
a) | O | Perform an ABAP trace restricted to the activities of the process (SE30). |
b) | O | Check the Detail Display in the process overview (SM50). |
c) | O | Start debugging the program from the process overview (SM50). |
d) | O | Analyze the job log (SM37). |
9. What are key requirements for safe root-cause analysis in customer solutions?
Note: There are 2 correct answers to this question.
a) | O | Enforced customer control for change management |
b) | O | Operating system access only for experts |
c) | O | Access only possible via 8-digit passwords |
d) | O | Changes only in test systems |
10. When is the SQL trace a good tool for analysis?
Please choose the correct answer.
a) | O | If there are differences in the program flow compared to the execution in another system |
b) | O | If there are duplicate keys in an internal table |
c) | O | If the transaction concept is fulfilled |
d) | O | If the customizing is correct |
Solutions
1 a) Correct | 2 a) Incorrect | 3 a) Correct | 4 a) Incorrect | 5 a) Incorrect |
1 b) Incorrect | 2 b) Incorrect | 3 b) Incorrect | 4 b) Correct | 5 b) Correct |
1 c) Incorrect | 2 c) Incorrect | 3 c) Incorrect | 4 c) Incorrect | 5 c) Incorrect |
1 d) Incorrect | 2 d) Correct | 3 d) Correct | 4 d) Incorrect | 5 d) Incorrect |
6 a) Incorrect | 7 a) Incorrect | 8 a) Correct | 9 a) Incorrect | 10 a) Incorrect |
6 b) Incorrect | 7 b) Incorrect | 8 b) Correct | 9 b) Correct | 10 b) Incorrect |
6 c) Correct | 7 c) Incorrect | 8 c) Incorrect | 9 c) Incorrect | 10 c) Correct |
6 d) Correct | 7 d) Correct | 8 d) Incorrect | 9 d) Correct | 10 d) Incorrect |